Recently I purchased a nice Yamaha Ydp 34s White digital piano, and the other day while playing and resonating, I noticed that it has poor escapement, if not almost none. Practically, if I play the same note repeatedly and quickly, it misses a few strikes, and that is how I noticed that if I strike the key at a medium height at about 2/5 of its travel (half or so), it does not emit sound. I necessarily have to raise it all the way and press it down. I purchased this piano for €1000.00 and I must say I am very disappointed if I were to discover that this is not a settable setting. What do you advise me? A keyboard that doesn't play already at half height is an obscene thing!
the only thing is to turn to the retailer. In the digital plan everything is simulated and nothing can compare to the acoustic, i.e., to an upright or grand piano. Therefore, any dissatisfaction must deal with what the design, even if quite hidden, can offer. All the advice and interventions suitable for the acoustic piano are not valid for the digital one.
l'unica cosa è rivolgersi al rivenditore. Nel piano digitale tutto è simulato e niente si può paragonare all'acustico, cioè ad un pianoforte verticale o a coda. Pertanto qualsiasi insoddisfazione deve fare i conti con quello che il progetto, anche abbastanza occulto, può dare. Tutti i consigli e gli interventi adatti al pianoforte acustico non valgono per il digitale.
Watching one of his YouTube videos, I noticed he was talking exactly about this escapement, but obviously on a grand piano. Thanks for the advice? I will go to the dealer and ask for information regarding this.
Very few digital pianos have adjustable escapement height. As far as I can remember, only the Roland V-Piano does. I am not familiar with the digital piano in question; therefore, Paolo's advice to refer to the seller seems like the only way forward.
However, I would like to clarify my position, stating that digital pianos should sound at every key position, since ultra-modern ones evaluate the force exerted via two optical sensors, while older ones use two keys that close a circuit. In both cases, the piano should sound practically at every height of the key travel. Honestly, if the piano barely sounds halfway through the key stroke, I believe the problem is structural in nature; it was probably defective from the factory. In this regard, I remind you that you can rely on the warranty for repair. If the piano was purchased online instead, the law provides for a 10-day right of withdrawal, provided that the piano is returned in the exact condition it was delivered and in its original packaging.
If chance is indeed the latter, you can enjoy a full refund, excluding shipping costs, and opt for another purchase.