Communications

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Thesimon

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Opening post by Thesimon

Posts
4,504
City
Ariccia, RM

Unfortunately, following updates from Aruba, we have had a major problem with the database. I have tried to recover everything that could be recovered. All conversation attachments are still missing; that will take more time. If you notice any other malfunction besides the one regarding the aforementioned attachments, please inform me. A long night of work awaits me...

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Reply 2 by Piccinesco

Posts
1,231
City
Villanova di Guidonia

At first I was thinking of sending you an email about it, because I thought something had happened but didn't think the cause was what you have specified here (I thought problems had arisen because someone repeatedly opened discussions with zero content, perhaps infecting the forum with malware etc...).

In the end, I didn't write to you because I thought that if I weren't the only one doing it, your email would have been clogged up, so I avoided it.

Absurd anyway, shouldn't there be (at least) an announcement from the provider in order to anticipate what will be carried out?

I can't imagine the damage they will have caused to quite a few people.

Member

Reply 3 by Lowseling

Posts
95
City
Ispica (RG)
Piccinesco wrote:

At first I was thinking of sending you an email about it, because I thought something had happened but not that the cause was what you specified here (I thought problems had arisen because someone repeatedly opened discussions with zero content, perhaps infecting the forum with malware etc...).

In the end, I didn't write to you because I thought that if I weren't the only one doing it, your email would have been clogged up, so I avoided it.

Absurd anyway, shouldn't there be (at least) an announcement from the provider in order to anticipate what will be carried out?

I can't imagine the damage they will have caused to quite a few people.

Usually an update notice is given but the extent of them is unknown; in fact, I prefer Netsons as a hosting service, which has usually given me fewer problems

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Reply 4 by Thesimon

Posts
4,504
City
Ariccia, RM

They sent an email some time ago saying they would update to the latest version of Windows Server. However, I didn't think they would cause such a mess. Anyway, keep me updated if you encounter any other anomalies. I've been working on this since this morning and I'm still not finished.

Member

Reply 5 by Lowseling

Posts
95
City
Ispica (RG)
TheSimon wrote:

They sent an email some time ago saying they would update to the latest version of Windows Server. However, I didn't think they would cause such a mess. Anyway, keep me updated if you encounter any other anomalies. I've been working on this since this morning and I'm still not finished.

For now, I have mostly noticed a lag problem and the lack of some avatars like yours

Administrator

Reply 6 by Thesimon

Posts
4,504
City
Ariccia, RM

It doesn't seem like lag to me. Maybe it's a connection problem on your end. I am trying to recover the avatars

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Reply 7 by Frank

Posts
3,838
City
-

Thank you Simone for your precious work... I know well how much it costs in terms of time and effort to fix these messes. Giving timely notice would have also allowed for a security backup.

Member

Reply 9 by Natan

Posts
239

Thanks TheSimon, even if it might not seem like it... we really appreciate it!!!

I am reporting that during the upload of an image in a post I receive the following error:

Error The server gave an error during the upload

Administrator

Reply 10 by Thesimon

Posts
4,504
City
Ariccia, RM

I am also trying to fix this file upload problem. Little by little, we will fix everything...

Administrator

Reply 11 by Thesimon

Posts
4,504
City
Ariccia, RM

Ok, avatars and Upload are also restored. We should be finished... Have a good one, everyone. As usual, if you encounter any other problems, let me know.

Moderator

Reply 12 by pianoexpert

Posts
3,876
City
rocca di papa

Thanks to Simone for his always tireless commitment! We will all be careful to report any problems.

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Reply 14 by ScalaQuaranta

Posts
536
City
torino

I don't know if it is a problem related to Aruba or something else:

yesterday, wanting to connect to the forum from a terminal that wasn't mine, I followed the procedure to recover my password (I didn't remember it). Everything went smoothly (as other times);

the procedure concluded with a message warning me that "within 10 minutes I will receive a message at my email address with the new settings". but I haven't received anything yet. That is all

Member

Reply 15 by ScalaQuaranta

Posts
536
City
torino

I don't know if it is a problem related to Aruba or something else:

yesterday, wanting to connect to the forum from a terminal that wasn't mine, I followed the procedure to recover my password (I didn't remember it). Everything went smoothly (as other times);

the procedure concluded with a message warning me that "within 10 minutes I will receive a message at my email address with the new settings". but I haven't received anything yet. That is all

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