Technical problems and their resolution

Grand Piano Buzzing Problem

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Vice98

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Opening post by Vice98

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2
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Palermo

Good evening, I own an Essex grand piano, and it has a problem that is making me uneasy; every time I press the right pedal, the sustain, it emits a noise like a hum. I have the impression that what happens is that by lowering the dampers, the pedal causes all the strings to vibrate, producing this unpleasant noise that I hear EVERY TIME I lift and lower the pedal. Is this normal??? The dealer claims it is, what do you say?

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