Started by
Member
Member
hi everyone!
are you also experiencing problems accessing your Libero account (if you have one) for email?
i've been trying to check it for 2 days but, either because of a page that won't load or because the support pages have options that cannot be selected, I haven't been able to get in yet.
Anyone else in my situation?
Member
Which browser do you use?
Member
With firefox no problem
Member
safari
Member
anyway it seems that mine is not an isolated case.
i saw that on FB there is a long list of comments with connection problems similar to mine
Moderator
The login map doesn't seem to respond.
Member
frank, what do you mean? what is the login map?
Moderator
And the map that gives you access to the mail service, basically what is executed by the "enter" button
Member
ah ok, thanks.
anyway I am still locked out of the account.
I know, the easiest way would be to create a new account (which I have already done).
But I would also like to recover the old account, because that is where my work communications are sent.
for now, I am continuing to tinker around.
Member
But if it works from mozilla, download mozilla and check the mail from there (it works for me)
Moderator
In fact, I use Firefox and I don't have any problems; I just wanted to satisfy my curiosity by using Explorer to see what would happen
Member
I think I have fallen into a "limbo".
A few days ago, while checking my email normally, a message informed me that the password had expired and that I would have to
proceed with changing the password. This seemed a bit strange to me since I have been using the same password for at least 4-5 years without
ever receiving warnings of this type. In any case, I started the process to change the password but was unable to complete it
because the subsequent pages would not load. So as things stand, I believe I have the old password CANCELED and the new password
NOT YET RECOGNIZED. According to what other friends with the same problem tell me, it seems to be a systemic problem with Libero, which recently changed its 'look'. Anyway, a few minutes ago, I managed to load the page to contact support. We'll see how it ends! ;-S
Member
It asked me for a password change too, the reason given was that it had been a long time since I last did it... I challenge it, probably it wasn't expected before.
Anyway, everything is okay after the change.
Member
anyway everything is ok for me too. it was just a matter of time. after another 2 days of waiting, I regained possession of my old account.
mission accomplished! ;-D
