Technical problems and their resolution

Strange Vibrations And "extra" Noises

12 replies 5,351 views

Started by

PianoSanctuary

Member

Member

Opening post by PianoSanctuary

Posts
7
City
Carlentini

Hello!, I am desperately looking for help; I believe I have some very bad problems with my beloved piano and I don't know what their nature is or how to manage to solve them.. let me explain the situation a bit:

At the beginning of December, I bought this upright piano (Bachmann)..

I was told to wait a few days before having it tuned and so I did,

immediately after the tuner had finished, I sat down and eee.. there it was!, a very annoying vibration coming from the end part of the keyboard has been delighting me from that moment until today (listening more closely, it seems to come from the wooden panel.. but I don't know how valid my words can be because I have no experience in this field).

The second problem is that during the performance of some pieces, 3 keys in particular sometimes remain depressed..

The other delight arose after I pointed out the vibration problem to the retailer, who suggested putting a rug under the piano.. as soon as I did, another 2 keys, if pressed with a certain intensity and then released, emit an "extra" sound, meaning apart from the note, a sort of vibration is heard at the end (as if the damper were unable to stop the string)..

At one point, even the forte pedal, as soon as it was released, emitted a strange sound, as if it were hitting itself. Fortunately, this problem has "disappeared"..

Naturally, these are all problems already presented to the tuner, who lovingly abandoned me to my fate...

Greetings and thanks in advance to all those who will answer this desperate, unlucky piano girl. =) =)

Member

Reply 2 by lorbell

Posts
112
City
avellino

Hello and welcome!

The problems you described are difficult for the forum experts to evaluate (who will not delay in giving you a hand). In the meantime, post some photos-videos and/or audio files. Unfortunately (considering the negative aspects) our beloved instrument is made of wood and perhaps it worked well in the shop, but once brought home, movements can occur due to the parts adjusting to the new climate (different temperature and different relative humidity) which generate various problems.

The harmonics and/or vibrations apparently could depend respectively on a poor regulation of the dampers (nothing serious) or objects that fell in there who knows when inside the instrument... you should have had the tuner intervene immediately, he was the one who should have solved your problems!!

Pianoexpert will help you understand better, but to fix everything you will need a technician there on site!

Regards

Reply 3 by Pianoaccordatore

Hi,

assuming that a correct regulation has been performed,

sometimes vibrations can be produced by objects present on top of the piano, such as silver frames, for example.

So, as a first test, remove (if there are any) the objects from the top.

Regarding vibrations, it is difficult to evaluate from a distance; attach an MP3.

As for the keys that remain depressed, there could be friction on the key lever pivot or on the key itself.

Member

Reply 4 by PianoSanctuary

Posts
7
City
Carlentini

The fact is that none of these problems existed before the tuning!.. And the kind gentleman finished tuning at about 3:30 and was in a hurry to leave.. hehehe.. I called him and he still hasn't found the time to come ( ๐Ÿ˜ )... Anyway, thank you very much!! ๐Ÿ˜„ .. I will see about attaching something as soon as I understand why I cannot access the chat and so on..

Have a good day!

Administrator

Reply 6 by Thesimon

Posts
4,504
City
Ariccia, RM

The chat has nothing to do with it. To attach files, click on the message writing box and go to "Use full editor" where other functions are hidden. At the bottom you will find the Attach Files section, click on the button "Click to attach files", select your file and confirm. The time it takes to upload it to the server and it will be available to everyone on the forum.

Member

Reply 7 by Felicia

Posts
41

Ah! I see I'm not the only one with a new piano that sounds bad. I understand you very well PianoSanctuary because I am in the same situation as you.

Moderator

Reply 8 by pianoexpert

Posts
3,876
City
rocca di papa

In short... this Forum is full of noises!!!!!! Is it possible that the technicians are unable to make them disappear? I see you all concentrated on the "noises"!!!! It is extremely difficult to "cure" noises from a distance!!!! This time I am also a little angry with those who abandon you!!!!! The money you spent to purchase the instrument... doesn't make "noise"!!!!!!! This time I am not defending those dealers who are not aware that they must be able to assist the owners of the pianos they sell!!! You are right! Raise your voice!!!

Member

Reply 9 by PianoSanctuary

Posts
7
City
Carlentini

And yes .. ๐Ÿ˜  ..

Thanks TheSimon for the explanation ๐Ÿ˜„, unfortunately it is useless to attach something because I tried to record and the noises in question are not heard at all.. it must be the microphone that cannot perceive them ๐Ÿ˜Ÿ .. I understood anyway that one of the soft vibrations comes from the wooden strip on the right!!! ๐Ÿ˜• How can that be??!! Is it mounted poorly and doesn't pivot with the sides ?? ๐Ÿ˜• Mahhh!!

Cristina don't give up!!! I am making EVERYONE nervous !!! hehehe.. my beloved Piano ๐Ÿ˜ must "heal"!!! ๐Ÿ˜‰

Kisses!

Member

Reply 10 by PianoSanctuary

Posts
7
City
Carlentini

PS: it won't let me into the chat anyway! ๐Ÿ˜ as soon as I accept the conditions, a huge message appears where I can only perceive: Fatal Error .... ๐Ÿ˜ถ ... it already hates me!! AHAHAHAH...

Member

Reply 11 by Felicia

Posts
41

PianoSanctuary wrote:

And yes .. ๐Ÿ˜  ..

Thanks TheSimon for the explanation ๐Ÿ˜„, unfortunately it is useless to attach something because I tried to record and the noises in question are simply not heard.. it must be the microphone that cannot perceive them ๐Ÿ˜Ÿ .. I understood anyway that one of the soft vibrations comes from the wooden strip on the right!!! ๐Ÿ˜• How can that be??!! Is it poorly mounted and doesn't pivot with the sides ?? ๐Ÿ˜• Mahhh!!

Cristina don't give up!!! I am making EVERYONE nervous !!! hehehe.. my beloved Piano ๐Ÿ˜ must "heal"!!! ๐Ÿ˜‰

Kisses!

Yes, PianoSanctuary, I won't give up, our beloved Pianos must heal (as you write ๐Ÿ˜‰), because it is not right that when a customer buys a piano, the technician, due to incompetence or, worse, negligence, mocks the customer by making them believe they have done their job, when instead they have only performed an "approximate" tuning, i.e., a "job" of a few minutes, dragged out for almost two hours, as happened to me, only to justify, I suppose, the 120 euros he asked me for, convinced, I suppose, that I am not able to distinguish the difference between a normal sound (i.e., a well-tuned, well-intoned and well-regulated piano) and an "approximate" sound. I can't wait to call the technician back (that is, to raise my voice, as the dear Pianoexpert advises), but I must wait for my husband to return from abroad, where he is now, because I want him to be there too.

Member

Reply 12 by PianoSanctuary

Posts
7
City
Carlentini
๐Ÿ˜‰ Well done! That way you'll scold him both of you!! hahahah.. regarding the tuner.. same here! I don't consider myself an expert, but I'm not incompetent either!! I think that after he fixes it for me, I'll never call him again! ... Oooo How mean I am!! ๐Ÿ˜›

Moderator

Reply 13 by pianoexpert

Posts
3,876
City
rocca di papa

Beyond competence, which in your technician's case will certainly be good, communication matters. On this site, we try to interest pianists in the technological knowledge of their instrument so they can better communicate with their own technician. Technicians should strive to do the same. Communication is established when the technician understands the pianist's discomfort, which... is not easy. If the technician comes to our home and does their job... that is not enough. They must try to understand where the pianist's dissatisfaction lies, even regarding their instrument. So you are not "bad." You will surely find sooner or later a technician who is capable of listening to you and is not only capable of performing interventions in the way they believe is right, even if with competence.

Log in to participate