Who is the manufacturer

Davehammerklavier wrote:

I can't make a video for you, but I've known for some time that there are on average 60 grams in the center of the keyboard.... after checking the let-off weight a few months ago, I haven't touched it again just so I wouldn't have to think about it...

It is easy to understand why 9 out of 10 complain about a heavier keyboard after the replacement of the action....

If the greater weight were compensated by a beautiful sound, it would be bearable.

What sense can there be in re-evaluating a keyboard from scratch (a Steinway, for that matter), only to have such a sound? An "evocative" sound...?

With its originals, it would shake the house... you could seduce a neighbor from the other side of the street with a note... or with two...

When I present my problem (which is why I stopped looking for a solution), silence is the answer...

It seems obvious to me that the certified "steinway" technician has sung the hammer song!

An elderly technician I know well, who served the great masters in Milan at Sala Verdi between the 50s and 60s (when it was managed by Rai), would say that this is "amateur work"

He also told me that one of his students was hired as a finishing technician at Steinway in Hamburg despite having difficulty holding a screwdriver in his hand: "probably those four things I taught him were enough"

Find a professional equipped with a dusty workshop and at least 70 years of experience; they will solve your problem because they will know how a piano like that should sound.

Good luck.

But honestly, nowadays you can have a hammer rail remade IDENTICAL to the original, and this has been possible for many years. Is it possible that different hammer rails continue to be installed... throwing away the originals???!!!!! It is not a matter of qualification or experience. Let me tell you: it is a matter of common sense. Those hammer rails, no matter where they come from, are not suitable (maybe they are from Steinway USA... so it would seem from the comments) and also in terms of sound, they either haven't been prepared or were prepared poorly. That's what I think. Of course, seeing them, my impressions would be 100% certain.

Maestro, I thank you. You see, regarding the preparation, I cannot say much other than that the hands belonged to a person considered very serious, but as far as the origin is concerned, I can assure you that the hammer packaging, delivered directly to my home, arrived from Germany.

Ok. Anyway, if I happen to be passing through Verona I'll call you, so we can meet up. Bye... and keep playing your wonderful instrument!

For heaven's sake Maestro... for the anxieties, the worries and the various economic expenses, I almost died.

The instrument is covered and I don't touch it; it only creates unpleasant feelings and memories for me now. I sincerely prefer a digital piano with headphones to the result of the work of our highly esteemed and extremely prepared Italian technicians and to the splendid latest-generation hammers, which would also be excellent for producing winter blankets.

Good day and thank you again.

Hello everyone and greetings to Maestro Ferrarelli!

I wanted to inform you, so that my experience might be useful to everyone, that we managed to understand why even the original Renner parts for Steinway, purchased in Germany, did not make my Steinway sound good (which, before the interventions, sounded divine).

Well, without calling any technician, a friend and I checked and reviewed everything that had been changed/replaced on the instrument by the technicians. When we got to the felt washers located under the keys, we saw that they were not the classic green Renner ones.

We had a series of original ones sent to us from Renner and (almost magically, I would dare say) once replaced, the piano returned to sounding as it used to.

It seems like a minor detail (I was the first to be very skeptical about the usefulness of the replacement), but evidently, it is not...

The washers that were literally killing my instrument, both mechanically and in sound, are today sold as "non plus ultra" for concert grand pianos. They are white, called "conical."

Question: did they ever try them before selling them?

These white washers are excellent!!! The fact is something else. I believe the white ones are taller than the original green ones. This can cause a significant change in timbre... because it causes insufficient key dip. The sound becomes more opaque and the difference between piano and forte remains very difficult. Probably an insufficient dip was being created. That's what I believe....

Good morning maestro. Believe me, far from wanting to discredit this or that product (of which I don't even know the manufacturer), but the difference was evaluated under identical conditions. It is the consistency and construction of the Renner washer that is correct, at least with my piano.

Out of curiosity, I was able to verify with a Steinway belonging to a dear friend and the results were the same.

I find that a certain modern tendency among some technicians to "boycott" (in a sense) Renner products in favor of new emerging brands (deemed superior or more innovative) is quite dangerous. The results speak for themselves.